Pre-Order DJ’s New Book!

Pre-Order DJ’s New Book!

My new book is out now on Amazon Kindle, and will be released worldwide on Paperback on August 16th.

Three years in the making, this book describes a framework (methodology) that I've been developing over 20 years in IT. I not only teach that framework but how to use it in everyday life in IT and in projects. You'll learn how I approach the “Soft Skills” needed to be successful in IT. In fact – I don't teach anything technical in this book – but I describe in detail how to successfully and consistently document, how to present, how to discover challenges, and how to maintain and grow in your career. You can learn more at the book's blog, https://it.justdothis.net

BUT WAIT, there's more!

If you live in the U.S. – I would love to sign and ship you a special Hardcover edition when it's ready. While I don't think I'll make the worldwide release date for the paperback on this, I do want to give you an opportunity to…

Pre-order the book for $10 off its normal price of $48.99.

The good news is that you'll be able to register for the PDF edition right away, so you can start reading right after you order while you wait for a hard copy.

Why pre-order? Because quite frankly it gives me an idea of how many to have printed in the first run since I'll be storing and shipping these myself.

Note- if you live outside of the US, shipping signed copies to you is not yet practical (sorry) but we are working on a way to distribute hardcover copies thru Amazon worldwide in September 2020!

So if you live in the US and are ready to order – I have three options for you today!

Option 1 - Just Just Do THIS

Pre-Order the book now – we'll send it to you as soon as we have it! Estimated shipping time is around September 1st, 2020 – subject to change and delays from printing/shipping.

Option 1 $38.99

Option 2 - Just Do THIS AND Be A Citrix Hero AND 48 Days to the Work You Love

This is your best option! I'll send you Be A Citrix Hero AND Dan Miller's 48 Days to the Work You Love now, and when you register for the Just Do THIS bonuses you'll get the PDF Version.
When the new book is ready, I'll send that out to you separately!

This is a $95 value – yours for $55.99!

Option 3- $55.99.

Option 3 - Just Do THIS and Be A Citrix Hero

I'll send you Be A Citrix Hero now, register you for the PDF download of “Just Do THIS” now, and send you the hardcover when it's printed!

This combo saves you over $15!

Option 3 - $49.99

Top 10 Tips for Surviving Tech Conferences (like Citrix Synergy)

Top 10 Tips for Surviving Tech Conferences (like Citrix Synergy)

In this special edition – we're using Citrix Synergy as the perfect excuse to talk about my top 10 tips for surviving a conference!

Here's the summary of the 10 Tips I talk about in this video:

1- Remember – We're all here for the same reason
2- Give Yourself Space
3- Stay Connected
4- Visit the Vendors
5- Actually Attend the Keynotes
6- Be Schedule Smart
8- Use the Technology to Your Advantage
9- Connect with People (the right way)
10- Have FUN Don't forget to connect with us at

Be sure and watch the video – or follow along with the new flipbook feature!

Then, download the PDF and enjoy!

Video Highlights

 02:15: Remember that we're all here for the same reason, it may not be that same exact focus area, it may not be that we all have the same skill sets, but we're all there for the same reason.

02:40: Give yourself space to be you.

02:50: Quick difference between introverted and extroverted: it is not how outgoing you are. That is a myth and I want that myth to die. Where introverted and extroverted comes from is where you get your energy reserves, replenished is the best way to describe that. A lot of people in technology think they are introverts when actually they're extroverts. They actually need that validation socially and things like that to let them know they're doing the right things, being the right kind of person.

03:45: If you are someone who is needing a sense of validation and things like that, you will find at a conference, like Citrix Synergy, that you have a lot of people to talk to and a lot of ways to get that validation. It's really important that you recognize these traits about yourself and know that even if you're not very outgoing, sometimes it's really good.

04:42Go celebrate your wins. Go figure out a table that fits a topic area that you've had some expertise in and go share that.

05:16If you are the kind of person who is very introverted, which means that you are self-fulfilling at restoring your energy, being a lot around a lot of people for too long of a time will actually sap your energy away.

06:40I would recommend setting times in your schedule where you are going up to your room and being alone, just to give yourself a chance to recharge.

08:06: If you're an introverted person that needs to have your self-time to recharge, be aware of that and give yourself permission to miss a session to do whatever's necessary to keep yourself recharged.

09:35I encourage you to go visit vendors. Stay connected.

09:51: [staying connected] Twitter is a great resource for this because every year at Synergy, the hashtag Citrix Synergy just blows up and you'll want to keep your eye out for that.

12:42Learn from the people that are there, the vendors. It's a good opportunity to get a two to three minutes synopsis of what they do. It's worth your time to go around to every single one. It's a myth that I find, people participating a lot that, whatever you buy from Citrix in your subscription will cover all your needs.

14:07It's worth your time to go around to each of these vendors at the expo hall and spend maybe one or two minutes with them, just finding out what they do, and then if that's something that interests you, making sure you follow up with them and they can visit with you in detail where you work instead of you learn everything about them and everything they do while you're there.

15:21: [Keynote Speakers] Go be part of it. Experience the energy that the keynotes have. They're really a great way to get the tone for the day and get pumped up.

17:16Schedule sessions smartly. What I mean by that is, don't try and get to every single session because well, first of all, you can't. There's really no way to do that. If there is something that preempts you going to a session, just make a note and say, you know what, I want to watch this after the fact, because a good lot of the sessions will be things that are actually going to be available online later.

17:51If there's a session that really excites you and you really want to learn more, there's nothing like being there live to really capture your attention.

18:04: [Sessions] Be smart about it. If you're having a great conversation with someone, if you're getting to know them, that's an opportunity you don't want to miss. That's a connection you don't want to leave by the wayside just because you need to get to a session. Think about what's valuable to you.

18:45Most of the presentations that are given at Citrix Synergy are actually just adapted and kind of honed down webinars. A lot of times, as far as the presentation itself, you'll usually be able to get elsewhere.

19:12: Don't build a social interaction and stop one that you're enjoying just because you have a session to get to.

19:27: Sometimes, if an interaction is just not giving you value, you're not enjoying it and you just really wish you would stop, I'm gonna hate myself for saying this, but I'm gonna do it anyway, and that is, sometimes a good way to get out of a bad social interaction is by saying, I have a session to get to or something like that.

20:19: [presentations] I do encourage you to attend, especially sessions that are not from vendors and not by Citrix people.

21:46Get out there!

22:26: At technology conferences especially, most people are just as shy as you are, so they're not going to come up and talk to you specifically. You shouldn't rely on that. My challenge to you is to get out there, get out there and make it a point to every day, ask five people or whatever number works for you, and asked that number of people something about themselves.

23:10Get out there and listen. What that means is, I want you to be interacting with people, but I want you to be asking more questions than you're giving answers. That's your challenge.

24:12Socially, as far as that goes, when you are in a place where you're asking more questions than giving answers, you're able to relax more.

24:46: Watch when you're rambling and cut yourself off.

26:45: [Asking questions] If you are wanting to become a Citrix technology advocate or do other things, that actually is a good way to work on those kinds of things. That's a visible thing that if people see you doing that, they'll know and they'll remember you.

27:23: Use technology to your advantage. There is an app that is there to connect you with others.

28:42: Connect with people in general and make sure you get yourself out there and connecting.

29:29: [Speakers/Influencers] Don't ask for their phone number.

29:55: If you connect with someone and you get their contact information, don't necessarily expect a response out of that.

30:05: If you connect with someone, don't ask them if they're hiring. If you're looking for a job, don't make mention that in that kind of weird way.

Hope you enjoyed this video lesson! Be sure to subscribe to the YouTube channel for more!

Feel free to download the PDF —>

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PDF Transcript

Want some reading material that can help you better enable remote work? Well- we've got just the thing!

Grab a copy of “Be A Citrix Hero” today!

Better Together – Celebrating CUGC 500!

Better Together – Celebrating CUGC 500!

For my 5th year of being a leader in the Citrix User Group Community (CUGC), I was proud to host the 500th CUGC local group meeting in Nashville, TN. Read more about the event at: https://www.mycugc.org/blogs/dj-eshel…

Patrick Coble (@VDIHacker) and myself (DJ Eshelman) run the group and we were joined by Steve Greenberg and Carl Webster along with Nutanix, ControlUp and Liquidware to celebrate. So- I thought I'd take the occasion to talk about why you should be part of a community – especially a ‘geek community'!

You can view my Dirty Dozen presentation free on-demand at https://ctxpro.com/DirtyDozen

You can join CUGC at https://myCUGC.org Join my private social network for Citrix Heroes at https://community.citrixhero.com

This video was made possible using Camtasia 2019. Learn more and help support this channel by purchasing at https://techsmith.pxf.io/mb6nq

Be sure and watch the video – or follow along with the new flipbook feature!

Then, download the PDF and enjoy!

Video Highlights


 08:33: There's no environment that's the same. That's why I call these things leading practices, not best practices, because there's so much variance in the way people do things and the way organizations are run. There are different perspectives as far as business goals, objectives, how users are done, and then just businesses themselves are different.

09:03: If you don't have a community backing you up, then you're largely on your own and it's hard to get new ideas. It's hard to flourish in that regards if you don't have a community around you. If your only sense of community are blogs you find or Google searches or whatever, you probably aren't going to be all that fired up about making any kind of significant impact on the world.

11:08: The best designs in the world still have things that are wrong with them.

11:44There are things that happen and causes stress, and when you have that level of stress, it's really a good idea to have a community around you that can gather around and not only give suggestions, but just to vent.

12:17: You really should be part of a community that is building you up and is doing everything that they can to support you as, this is important, as you support themWe're only better together if we are together.

15:43: [joining a local group]I do recommend, like I do with many things, to use your personal email address for this, not your work email address. Work email tends to get filtered more aggressively than your personal and you want to make sure you get these announcements. You'll also want to go and adjust your email settings as far as that goes to what level you want, like forum posts and things like that.

18:07: Don't be that person who is just in your own world. You know, it's okay to get out there and experience all of us other geeks out there. So get out there, get better together.

Hope you enjoyed this video lesson! Be sure to subscribe to the YouTube channel for more!

Feel free to download the PDF —>

And please… SHARE this with your network!

PDF Transcript

Want some reading material that can help you better enable remote work? Well- we've got just the thing!

Grab a copy of “Be A Citrix Hero” today!

Top 10 Tips for Surviving Tech Conferences (like Citrix Synergy)

Is Coaching a Good Fit for me? – Citrix Coach in an Airport

Today we are coming to you from BNA talking why a coach can be the difference from where you are now to making more than $60,000 more per year (depending on your situation, that was my results). Depending on the work and investment you are willing to make, I (obviously) highly recommend investing in a coaching relationship! A coach points out things you can't see because you are too close to the situation. Or maybe you are stuck and just need motivation. Or maybe it is time to challenge your limiting beliefs and finally do great work that keeps you home more… And frees up the income to give more. If that isn't you, no worries. If it is… Let's talk! Message me or go to CitrixCoach.com

Be sure and watch the video – or follow along with the new flipbook feature!

Then, download the PDF and enjoy!

Video Highlights

 01:12: The first thing is, a coach is there to help you along the way, to point out things that you're not seeing because you're too close to the situation. Sometimes a coach can be someone who will give you direction, but not necessarily someone who's there to teach you. You learn the skills and you are responsible for upgrading your own skills, that sort of thing. But the coach is there to point out things that you're maybe missing,  point out some ways to improve.

02:14: The reality is that a lot of coaching you'll find out there in the world is much more based around just the simple concept of what can I do to improve. Unfortunately, a lot of people will never get coaching and that's a shame because in my life, coaching has actually been the difference of just doing a job and getting by.

03:23: [sports coaches] It's more about individual growth. Any individual player can't really truly grow without having a coach, instructing them and giving them corrections and making it so that they are understanding the things they're doing wrong so they can make adjustments and be better. 

03:47: If you are someone who is of the mindset that you could be better than you are right now, what you need in your life is not more books or more rara speeches or more whatever. What you really need is a coach.

04:46If you are someone who is committed to improving where you are, then coaching is a good fit.

07:06: If you are somebody who is ready to take your career to the next level, then you might want to seek out a coach.

07:30Just work with someone, get that visibility into what you could improve and don't just count on yourself. In the IT world especially, that could be the difference between a promotion or not, a new career or not, being a successful comp consultant or not.

Hope you enjoyed this video lesson! Be sure to subscribe to the YouTube channel for more!

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PDF Transcript

Want some reading material that can help you better enable remote work? Well- we've got just the thing!

Grab a copy of “Be A Citrix Hero” today!



A career option I have embraced is Consulting! In this episode I talk about three primary options:

1) Working for an agency (like Citrix Consulting, for example)
2) Working for a Partner/Reseller or Services Provider
3) Working independently

Be sure and watch the video – or follow along with the new flipbook feature!

Then, download the PDF and enjoy!

Video Highlights

 04:04: The first and most common [consultant] that people see in the Citrix world I think is actually dealing with Citrix consulting services, or CCS or just services.

04:32: [consulting organizations] have a worldwide presence in the Citrix market, I would say CCS is probably one of the biggest, most focused on.

06:10: The second way you can be part of a consulting organization like that is essentially either as a person that is working for another company that's being subbed out to a consultant organization or somebody like me that's actually doing a kind of a blend. I'll either be a badged employee or as a actual independent consultant.

07:11: [being a consultant] you're still an independent consultant as far as that goes, which basically means you're trading that stability for the ability to say no, so you can more actively decide not to work.

08:47: [independent consultant] if you have somebody that's serving in that capacity, a lot of the time they're very much aware of needing to go do a good job so you get a good referral. That actually can help them be able to charge more or have more work because they're known as being reliable. A lot of people think that being an independent consultant or hiring one is a bad thing, but the reality is, they're probably gonna do a better job for you in a lot of cases because they are so motivated to do something.

09:19: There's a third kind of category of consulting which is when you have somebody that's working with a reseller.

09:33: [reseller consultant] They may not always have as wide an array in experience, but a lot of times they'll be more in tuned to what your needs are because they're in a long term relationship with you.

10:04Somebody that is a working with a reseller can not only do it on a scope of work but can also be a longer pace as well. They're able to work with you over a longer period of time so you're not having to condense it and get everything done right so rapidly.

10:54: [reseller consultants] they're very motivated a lot of times by the relationship and of having that ongoing thing with you. They're also a really good multi-tasker as most of the time because they are doing just that.

Hope you enjoyed this video lesson! Be sure to subscribe to the YouTube channel for more!

Feel free to download the PDF —>

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PDF Transcript

Want some reading material that can help you better enable remote work? Well- we've got just the thing!

Grab a copy of “Be A Citrix Hero” today!

Top 10 Tips for Surviving Tech Conferences (like Citrix Synergy)

Career Choices

So you've decided maybe you like this whole #Citrix thing. What are your #Career options? Join DJ Eshelman as he walks you thru his 4 (of 6) basic Success Lanes for IT roles in Citrix. What roles do you see yourself being most successful in?

We'd love to hear from you – join us the discussion with a free account – https://community.citrixhero.com/post

Be sure and watch the video – or follow along with the new flipbook feature!

Then, download the PDF and enjoy!

Video Highlights

 02:12: The first option you probably have. the most likely is. if you are a part of a service desk or a help desk. and you are going to become a subject matter expert.

03:28: The service desk or the administration lanes is what I call maintain or manage.

04:16: There's various schools of thought on how many administrators the environment should have, and it kind of really depends on the diversity of the user population, how many different types of use cases there are, and overall population in general.

05:39When you're charged with building tasks, you're more of that engineer, the Citrix engineer, which means that you are tasked with taking a design and usually taking a design and putting that into action by applying leading practices to making the design work. And so your actual desire is putting out the servers and configuring them and doing all those kinds of behind the scenes work that's kind of outside of a production environment.

06:25: Engineers are tasked with things like upgrades and things like that, whereas the administrators would be more in that case, tasked with changes to the desktops themselves or maintaining the servers for Windows updates and that sort of thing.

06:53: Usually I recommend that before somebody considers themselves to want to do a Citrix engineer job, you really need a good two or three years of IT experience before you even try and go into that because you need to understand the complexities of not only Citrix but all the systems that are surrounding that.

08:08A lot of times you'll also see an engineer that will be tasked with the maintenance of several things, including Citrix. This is where you have your senior engineer general titles. They are tasked with a lot of different things and they're usually doing a combination of delegating work, supervising work and doing work within a project.

06:53: Usually I recommend that before somebody considers themselves to want to do a Citrix engineer job, you really need a good two or three years of IT experience before you even try and go into that because you need to understand the complexities of not only Citrix but all the systems that are surrounding that.

08:48: Then you get into other engineering types that are very often associated with sales roles, where you have a sales engineer or something like that, tasked with figuring out the needs for our customer and showing them through a proof of concept. They usually have to build out a demonstration of the technology.

10:14: The architect is the person who takes the use case needs that are identified and translates them into a design or a plan that can be implemented either by others or sometimes even by themselves.

10:40: [architect] a lot of the time they have a lot of soft skills that wouldn't necessarily be considered. I'm talking about things like making a presentation to management or making quality documentation. Those kinds of soft skills are usually something that you need as well as the technical skills to be an architect.

11:14: You might be part of an organization as an architect and have kind of a consultancy role, where you're really more of a person that is almost more of a business leader than anything else in the IT organization; where you are constantly aware of the business needs and making sure that they are being met by the technology. This is your CTO path of a person, whereas somebody, in the administration or engineering, might take a path that's more administrative in nature. Usually what I find with people are in the architecture space is that they don't always like to be the people that are responsible for staff, but most of the time they are someone who needs to be, at least a thought leader in that regards.

13:05: You have people that are just really considered experts and these are the people that reach beyond just the workplace or just what they do and are known for the technology in their lives.

14:00Then you have the final success lane that I have defined, which I call the authority. These are the people that have kind of taken the next level of expert, to where they are considered an authority in the technology and a certain area of the technology specifically like application delivery or network.

15:06: [experts] it's kind of vetted by the public, by you, and of who is considered an authority in the marketplace and who is not kind of thing

Hope you enjoyed this video lesson! Be sure to subscribe to the YouTube channel for more!

Feel free to download the PDF —>

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PDF Transcript

Want some reading material that can help you better enable remote work? Well- we've got just the thing!

Grab a copy of “Be A Citrix Hero” today!

A Simple Services Methodology

A Simple Services Methodology

In this episode, DJ explains his Services Methodology which will be featured in his new book “Just Do This” (summer of 2020). You'll learn how DJ has taken the methodology from companies like Microsoft, Citrix and others, combined it with some psychology (and observations of how sometimes Agile and DevOps does NOT work…) and came up with a simple 4 step process that is easily understandable and portable to multiple uses. You'll learn a summary of 4 steps in this iterative process: 1) Understand 2) Plan 3) Change 4) Maintain

Be sure and watch the video – or follow along with the new flipbook feature!

Then, download the PDF and enjoy!

Video Highlights

02:37: Everyone universally needs to know where you're at in the process. Otherwise, it's just your methodology and your thing and nobody else is going to be able to work with you.

02:57You're never going to be in that place where it's going to be “just what you're doing” and nobody else involved.

03:08: Ultimately, if you want to get further in your career and build up a success in that way, then you really do need to learn to work as a team and a methodology is a way to do that.

03:26: [process] it needs to be simple.

03:38the third major criteria here is that it be easily identifiable.

04:03What I think is not positive overall is getting hung up on terminology and things like that to describe what you're doing. I think that is ultimately a mistake.

04:50So I have four steps. Understand is always the first thing, then you plan, then you change and then you maintain.

05:10: First you understand what's going on, which means you take the time to either assess the situation or if you have a specific project you're going with, then you are actually finding out what you need to know in order to actually make a design or whatever it is that you're doing.

05:37: Your understand is the why of doing things.

06:37This is where things like change control come into play – in the place where you're actually going to say, okay, here's what I'm going to do, when I'm gonna do it, and hopefully you're saying also, here's why I'm doing it.

07:23: Once you have your plan down and it's good, you go to the change part of it. And so you're actually doing that whole change process, whatever it is; building out new systems, installing updates, whatever the changes are, that's where the effective differences in whatever you're doing are.

08:00: The change tends to be where the most time is spent.

08:34And then the next kind of phase with that will be maintained, which means you're just basically saying, okay, this is steady state from that point on.

09:05: You're actually doing the day to day care; feeding and hopefully with most IT environments is where the majority of time is spent.

Hope you enjoyed this video lesson! Be sure to subscribe to the YouTube channel for more!

Feel free to download the PDF —>

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PDF Transcript

Want some reading material that can help you better enable remote work? Well- we've got just the thing!

Grab a copy of “Be A Citrix Hero” today!

If you are working more than 6 hours a day, you may be in the wrong job!  – Mental Health: Part 2

If you are working more than 6 hours a day, you may be in the wrong job! – Mental Health: Part 2

Do you feel trapped in your cubicle? Do you feel like nothing is going to change? Do you feel like you're stuck, depressed and hopeless? You're not alone.

In this episode, we discuss how tech workers just like you can learn to rise above and thrive!

*Note*  After recording this video I made the decision to transition membership programs to coaching; however if there is enough interest in re-launching the Citrix Professionals membership program (exploring paths to success in Citrix) I'd appreciate your comments. For up to date information head to https://ctxpro.com/membership

Be sure and watch the video – or follow along with the new flipbook feature!

Then, download the PDF and enjoy!


I mentioned Digital Minimalism in the video, which has been a life-changing book. Click this link to get it FREE on Audible (if you're not already a subscriber – if you are – use a credit!). Clicking links like this help support this channel and we very much appreciate it!


Video Highlights

Here are a few quotes we tramscrobed from DJ during the video. Each link will take you to that point in the YouTube video if you need a point of reference.

 01:48: People talk about “work life balance” and I used to like that phrase. I'm starting to find that I'm not so sure that when I talk about work life balance that meshes with other people's definition of it. Sometimes I think people are thinking in terms of work life balance being related to time. I don't think that's healthy. I think if you are obsessed with the time you spend in one place or another, that can be pretty seriously unhealthy is as far as your time spent, that sort of thing.

04:32: The honest truth is, if you are in a position where your tasks, whatever that are important to do for the day, are taking you more than six hours a day, you have a problem! I think the challenge is, that is not reality. That you are actually in a place where the reality, is that you're thinking, you're the only one that can do it or you're thinking you're the only one that's being dependent on, that becomes your reality even if it wasn't previously true.

06:27My challenge to you is to only work for six hours of the day and observe the results. Did things fall apart? Was the world coming crashing down around you? My guess is that what will happen is that you will find that people get by or you'll find that you're doing a lot of tasks that are not necessary beyond what needs to be done to really do it. In other words, your priorities might be a little bit off if you can do a six hour work day and things are falling apart.

08:18If you can't condense your work into a six hour portion of your day, your career is going nowhere. That means that you are not focused on growing. You are focused on just doing. More importantly, you're not focused on why, you're focused on what.

10:40The point is, sometimes we fill our workday up with things that are not really important or just not very effective with what we're doing. That can actually lead to a mental health problem. And that is mostly in regards to fatigue, but there's a sense of hopelessness that you find with that. And that is another cause of depression.

11:50The reality is you feel, I hear this all the time, I have to go to work. I have to do this. I have to do it. The reality is you don't have to. The reality is you are making a choice every time you go to work and you have to recognize that, otherwise, you are giving that power to someone else and holding yourself basically hostage to somebody who's not trying to hold you hostage.

12:15In terms of mental health, you have to realize that you are making a choice and own that choice.

13:36You will not rise to the occasion. You will only rise to your level of preparedness.

14:27: The thing is, you have to find a way to limit your time and boost your productivity by limiting distractions.

15:06: Know why you are working. That is super important. If you don't have a good motivating factor that is driven by something that is real, then you will have nothing but problems in life.

15:49If it's not making you happy anymore, if it's not fulfilling a greater purpose in your life, then move on.

20:04: When your first impulse in the morning is to check your email, something's wrong.

20:43: If you can, you really need to make it so that you leave at a certain time, and that's not negotiable, where you're done for the day and that's your thing.

22:18: Multitasking is not entirely healthy.

23:18: If you can, find a hobby that you enjoy getting better at, that actually helps your mental state quite a bit.

23:45: Schedule times where you're not scheduling time. In other words, you want to actually have blocks off on your schedule to do things that are unstructured.

25:00: What gets scheduled, gets done. If you don't schedule time for yourself, it won't get done.

27:16: If something's not building you up, consider dumping it.

29:39If you can invest in one thing this year, invest in yourself. Invest in your own skill sets.

33:44: Maintaining mental health takes discipline. It is not something where you can just simply snap your fingers and, you know, all of your problems go away.

34:08: Work equals meaningful effort.

Hope you enjoyed this video lesson! Be sure to subscribe to the YouTube channel for more!

Feel free to download the PDF above.

And please… SHARE this with your network!

PDF Transcript

Want some reading material that can help you better enable remote work? Well- we've got just the thing!

Grab a copy of “Be A Citrix Hero” today!

If you are working more than 6 hours a day, you may be in the wrong job!  – Mental Health: Part 2

Citrix Coach In a Car: Mental Health – Part 1

This week we're tackling something not talked often enough in Tech – Mental Health. The more travel, consulting and coaching I do the more I realize how underserved this topic really is.

So I decided to split this into 2 longer episodes in the hope you will be positively impacted by them! I'm being more vulnerable than I normally am here, even telling you about my experiences in getting qualified counseling help and how that changed my life. If you are in a bad spot – seek the guidance of a trained professional.

That said If you are interested in hiring me as your Career and Life Success Coach (Citrix or otherwise) please visit http://CitrixCoach.com to learn more!

Be sure and watch the video – or follow along with the new flipbook feature!

Then, download the PDF and enjoy!

Video Highlights


03:28: When it comes to mental health, that's a big part of what is missed, especially in the technology world.

03:58: The only way that people are going to change is if they are offended out of their current mode.

04:05: If I say something to you that is offending you, then I would encourage you to not look towards me but look towards yourself and say, okay, what, what about that offended me?

04:25: [being offended] Was that really against me personally or is it something, where there's a mirror, pointed back at you and you don't like it, that sort of thing.

05:09: [deep-seated issues] What I'm talking about is either unresolved things from your past or current circumstances that have grown to the point where they've not been dealt with for so long that they are out of control basically.

05:28: In the IT world what I find is that the people that are attracted to that line of work tend to be those that are not necessarily good at communicating their feelings right.

08:56: [coping mechanisms] There are some that are just, I gotta be honest, more destructive than others. Going on occasionally getting, you know, a little drunk is one thing, but, being drunk all the time or escaping any kind of, what you might call drama, by going off and drinking is really not healthy.

09:23: If you're self-medicating, then you really need to look into why you're doing that and be honest with yourself and say, am I doing this because I feel so overwhelmed that I can't feel like I can function any other way?

09:49: In most cases, the hardest thing to do is to get help because you have to face the very thing that puts you into that situation in the first place.

10:39: Deep down we all recognize the trajectory that we're on. If we are in a space where we are self-medicating and using substances to get by, we know where that road goes, we know where that's heading. You really need to get off of it.

13:28The other thing, a lot of people don't necessarily turn to substances or things like that, but they basically turn to this: At one point in my life I kind of called it like the Batman syndrome kind of thing where everybody's against you, you're their hero, but everybody's against you. d I'm not sure I totally like that analogy, but that is kind of what the mentality gets into. You get to this mode where you are just so used to not being thanked for what you do and not feeling like it's going anywhere, even though you put effort towards it or what you perceive as an effort towards it.

14:25: The other part about that is that you just can't see anything other than the pain of working, but you still are, obsessed is the wrong word; it's similar where you are basically work addicted.

15:16: When you are constantly stretched beyond what you can handle and you feel like that is your new norm; if you don't get to that point, you're not working hard enough. So you get to that point of being stretched and then you find you need to go further because you've set up all these things, a lot of times unconsciously, that make everyone dependent on you.

16:34: When you specifically push somebody out of your way and do the work for them just because you're irritated by them not knowing what you know, you don't feel better, you feel worse.

18:45: There's a lot of things about depression that are misunderstood. First off, almost everyone deals with depression at some point, at some level in their lives.

19:25: Depression is more or less a sense of a lack of energy, basically is the best way to describe it, where you just don't feel you can achieve anything. You can't even get out of bed, that can be a challenge.

19:57: Depression, as far as clinical depression goes, there has to be either a pattern or a length of time where that has not lifted.

20:38: I want to give you some pointers. First of all, like I just said, get help.

22:40: What I figured out that it was, with the help of this counselor, was that it wasn't necessarily my circumstances that were the problem. It was something, a kind of perspective and willingness that let that circumstance control my life.

24:13: A psychologist is somebody who is largely study-based and a psychiatrist is somebody who can actually perform therapy.

25:13: [stinkin thinkin] I have trained myself to know when that's happening, to stop and take control of that and say, is this real?

26:41: When it comes to mental health, interestingly enough, the power of the mind over the body actually has an effect physically on the body.

28:28: [idea mania] That's something that in IT, we face every now and then, where we hear something and we get excited about it and we want to do it. We get it about maybe halfway done and then the energy runs out and we just don't really finish it. We get distracted and go on something else. That's more normal than a lot of people realize.

29:58: If you want to be successful, you need to set yourself up with triggers and activation triggers, as one of my influencers, Michael Hyatt, will call them. It's where you have an event in your day or your week or whatever, that activates another task or activates something that you can stay consistent with. That's a way to get past that kind of up and down cycle where you're basing what you're working on your energy and you make what you're working on based on your habits.

32:16: If you have kids, make that a priority. We've had too many years of people being more obsessed with success than with their family.



Want some reading material that can help you better enable remote work? Well- we've got just the thing!

Grab a copy of “Be A Citrix Hero” today!

Lockdown Updates from CTXPro.com May 2020

Lockdown Updates from CTXPro.com May 2020

Some people have been treating this Lockdown from Coronavirus like a time to slow down. Not us! My small little team and I have been doing all sorts of things – and we aren't even close to slowing down! Here's some updates of what is going on with us, with Citrix and our Citrix Hero community!

The Citrix Hero Community continues to grow, especially after I published “Be A Citrix Hero“. We are now just under 400 members strong. The community is currently free to join. Powered by Mighty Networks, this fits three primary criteria you have asked for:

  1. A Mobile App – Download Mighty Networks and find “Citrix Heroes” to join. You can opt to get updates right to the app instead of via email – something I like a great deal. I belong to five Mighty Networks right now and being able to have mobile notifications saves a lot of headache!
  2. Not On Facebook – No Gaslighting, fighting or distractions – our community is JUST our community – yet operates as a social network! This includes the ability to chat! Many of you have taken advantage of chatting with each other and myself. It works great!
  3. Real Life Talk, Not Just Tech Support – Of course, this is a hard one for many tech folks to break free from but this is a forum that allows for a more private and exclusive community where we can be real with each other.

So I wanted to share some recent wins from our community, brag a little bit and invite you to join us!

By the way – I'm hosting a few Ask Me Anything sessions this month. The only way you will get access is if you're part of the community.

  • Mike shared how as the sole IT person for 7 health centers, he was able to upgrade a XenApp 6.5 farm to a more modern CVAD environment.
  • Ken started a discussion about PVS Boot Device Manager among some others.
  • I asked people to share some WINS last week and got some very cool notes
    • Keegan made some Citrix Hypervisor updates to better support nVidia GRID
    • Ahmed fixed a user workaround and showed a user how to print to a local printer from her Citrix Desktop (little things matter!)
    • Shack rocked some App Layering that reduced 50 images down to 2!
    • Mike rolled out FSLogix and WEM to reduce logon times from over a minute to under 20 seconds! He's loving PVS, by the way!
    • Benjamin put in some smooth operating remote access for employees that scaled from 20 to 700 users!
    • Venkatesh rolled out RemotePC to eliminate RDP hassles.
    • Ken finished a 6.5 to 7 1912 migration
    • Kitaab used Machine Creation Services on 7.15 to go from 100 WFH users to 1200!

Needless to say- I'm really proud of my community and hope you'll join us soon!

Citrix Virtual Apps & Desktops 7 1912 LTSR
Cumulative Update 1

Citrix just released Virtual Apps and Desktops 7 1912 LTSR Cumulative Update 1.

There are a few key things here – one being that StoreFront is no longer part of the “Core Components” install page which hopefully will stop people from installing it on the same server as the Delivery components. It may work for a POC but it really isn't great for production. Trust me.

A few things to remember before you update any components:

  • To maintain LTSR support, all components must be at the SAME REVISION LEVEL for each Cumulative Update. That means, for example – if you have controllers at 1912.0.1000 you need to have Browser Content Redirection 15.19.1000.
  • Your FIRST step should always be checking the SA date of your licenses. They must all expire later than April 15, 2020. If the CSS/SA date is before that, download new licenses before your upgrade or you may not be able to start machines.
  • Note that if you use the same licensing server for multiple legacy components, does NOT support XenApp 6.5 concurrent unless you update to build 29000

Learning Opportunities During Lockdown

I pointed out in a presentation recently that a high number of us that were commuting previously now have extra time on their hands! What better way to use that time than to learn new skillsets, expand on what you know, or work on building your next career move?

So during the month of May I am launching THREE new areas to help you do just that!

New Webinar Series

For all of May (and we'll see about next month) DJ will be giving a webinar (expanded from one given at two CUGC events) with updated tips and leading practices for supporting people working from home while using the same hardware you already have – a challenge a lot of you are facing right now!

Stick around to the end of the webinar where you'll learn DJ's personal tips on how to not just survive working from home but how to thrive during this challenging time.

To find a time that works for you (or, register and attend a replay if you like but there is an added bonus for attending live!) head to https://ctxpro.com/webinar

Note – this same link will work for the next webinar series so we encourage you to share it!

Here's the times for May:

11th at 6 PM CST

12th at 10 AM CST

19th at 11 AM CST

26th at 5:30 PM CST


As you may know, I'm expanding my focus to a wider audience than just Citrix – my goal is to equip and inspire the next generation of Architects, Consultants, and other leaders in Information Technology. We aren't going to get there by being in ‘survival mode' – so I'm calling on people to THRIVE during this time and beyond.

It begins with our new YouTube Live series. Jeff Pitsch and I (DJ Eshelman) will go live each week and talk thru LIFE in IT. Tech tips? No. But discussions on how our guests careers' evolved and how they created the careers they wanted? Count on it.

(also- after I finish a few more “Citrix Coach In a Car Getting Coffee” videos I will be transitioning that series here to Thrive-IT!)

Make sure to subscribe!

Get Reminded of Our Next Live Broadcast

First off – subscribe and click the bell for getting updates on our YouTube channel. Doing so helps YouTube put the videos in front of more people!

But we are also introducing a rotating link system where each week we'll update the live broadcast link with a reminder service. It will give you the option to put the next THRIVEcast on your calendar! 


Finally, a special invitation to those part of the Citrix Hero community. DJ will be hosting weekly “Ask Me Anything” sessions for as long as possible during lockdown! All you have to do is join the Citrix Hero community and check the Events tab to get a reminder of the next session.